Last updated: 17th November 2025
Project 88 (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (project88.com.au), contact us, or use our services.
By accessing or using our website or services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect personal information to provide you with our fitness, Pilates, and training services.
1.1 Information You Provide to Us
This may include:
- Name
- Email address
- Phone number
- Address or location information
- Payment and billing information
- Account login details
- Health-related information (only if voluntarily provided for training safety)
- Messages sent through our contact forms
1.2 Information Collected Automatically
When you use our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and usage analytics
1.3 Sensitive Information
We may collect optional health or injury-related information to tailor fitness programs.
This information is handled with extra care and used only with your consent.
2. How We Use Your Information
We may use your information to:
- Provide and manage your memberships and bookings
- Communicate with you about classes, schedules, or changes
- Respond to enquiries sent via our contact forms
- Improve the functionality and performance of our website
- Process payments and manage billing
- Send updates, promotional messages, and service-related notifications
- Ensure compliance with legal or regulatory obligations
You may opt out of marketing emails at any time by clicking “unsubscribe”.
3. How We Share Your Information
We may share your information with:
3.1 Service Providers
Trusted third-party vendors who help us operate the website and deliver services, such as:
- Payment processors
- Booking or scheduling systems
- Website hosting providers
- Email marketing or communication platforms
These providers only receive information necessary for their tasks.
3.2 Legal Requirements
We may disclose your information if required to:
- Comply with Australian laws
- Respond to legal requests, court orders, or investigations
- Protect the rights, safety, or property of Project 88
3.3 Business Transfers
If ownership of Project 88 changes, your personal information may be transferred as part of the business.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Analyse website performance
- Provide personalised content
- Remember your preferences
You may disable cookies through your browser settings, but some website features may not work properly.
5. Data Storage and Security
We take reasonable steps to protect your information from:
- Unauthorised access
- Loss
- Misuse
- Modification
However, no method of transmission or storage is 100% secure. You use the website at your own risk.
6. Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request that we delete your information (where legally possible)
- Opt out of marketing communications
- Withdraw consent for health-related data collection
- Make a complaint regarding how your data is handled
To make a request, contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the privacy practices of other websites.
We encourage you to read their privacy policies independently.
8. Children’s Privacy
Our services are not directed to individuals under 16.
We do not knowingly collect information from children without parental consent.
9. International Data Transfers
Although we operate in Australia, some service providers may store or process data overseas.
Where this occurs, we ensure the providers meet acceptable privacy and security standards.
10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
Any changes will be posted on this page with a revised “Last updated” date.
Continued use of our website means you accept the updated policy.
11. Contact Us
If you have questions, requests, or concerns about this Privacy Policy, please contact us:
Project 88
📍 88 Water Street, South Toowoomba, QLD 4350
📧 hello@project88.com.au
🌐 project88.com.au